More problems or more complainers?: Workplace conflict and aggression on the rise, new survey reveal
Financial Post: 'A survey looking into the mental health of Canadians found one in five, or 20 per cent, of respondents have experienced increased aggression or conflict when working with the public or clients in the past month.
'The report released by LifeWorks on Thursday revealed that among these workers, only 44 per cent said their organization provides training, coaching or support to help deal with this.
'The human resources services and technology company said those who have experienced such conflict have a “mental health score” of more than 10 points lower than the national average.'